Accessibility

Voluntary Accessibility Statement

We appreciate your interest in the accessibility of our online presence.

1. Our Commitment to Inclusion – Voluntary Implementation of Accessibility

According to legal provisions, our company is exempt from the scope of accessibility requirements and thus from the obligation to create and provide an accessibility statement.

Nevertheless, we want everyone to be able to use our online shop without restrictions. That's why we are voluntarily and with great dedication committed to digital accessibility and continuously work to make our offerings accessible to everyone. For us, accessibility is a central and voluntary contribution to actively promote inclusion and create a shopping experience that is truly for everyone.

We voluntarily base our implementation on the national transposition laws of Directive (EU) 2019/882.

This accessibility statement applies to: www.dr-massing-cosmetics.de, www.fullhair.eu and b2b.dr-massing-cosmetics.de

2. General Description of the Service

Through our online presence, we provide you with our online shop. This is an electronic service within the meaning of Directive (EU) 2019/882 and its national transposition laws.

In our online shop, you can:

  • Purchase goods.
  • Enter into goods subscriptions. Subscriptions are regular, recurring deliveries of goods. The exact terms result from the General Terms and Conditions and/or the respective product page.
  • Acquire digital content. Digital content is a file provided online. Unlike purchasing physical products, you do not receive a physical item here, but only a usage right. The exact terms result from the General Terms and Conditions and/or the respective product page.

3. Descriptions and Explanations Necessary for Understanding the Performance of the Service

On the product pages, you can initially place our products in the shopping cart without obligation. You can correct your entries at any time before submitting your binding order. To do this, use the correction aids provided and explained for this purpose in the order process. The payment methods indicated in the order process are available for payment.

4. Description of Compliance with Accessibility Requirements

4.1 Application of Harmonized Standards and Technical Specifications

Our online presence complies with:

4.2 Supporting Measures

Our website provides the following supporting measures:

  • Use of strong contrasts in text and images
  • Display of mandatory information in text form (no graphics or images)
  • Meaningful and understandable design of headings and labels
  • Alternative texts for images

5. Contact Information - Report a Barrier

Have you noticed any deficiencies regarding accessibility? Then please feel free to contact us.

You can reach us: by mail, by email

Dr. Massing Cosmetics GmbH
Albrecht-Thaer-Ring 21 C
30938 Burgwedel
Deutschland

Email: info@dr-massing-cosmetics.de

6. Telephone Support for People with Disabilities

We offer a hotline specifically set up for people with disabilities and users of assistive technologies. You can contact us at the following telephone number: 05139-951 47 70.

This statement was created on 28.05.2025. The last update was on 29.04.2026.